Privacy Policy

When you book a tour or contact us, we collect basic information to fulfill your reservation: your name, email address, and phone number. If you sign a waiver, we collect the information required by the waiver form, including date of birth and emergency contact.

When you visit our website, we automatically collect limited technical information (IP address, browser type, pages viewed) to help us understand how the site is used.

We use your information to confirm and manage your booking, communicate with you about your upcoming tour, send marketing emails or SMS if you opt in (you can unsubscribe at any time), improve our website and tour operations, and meet legal and safety requirements.

We use trusted third-party services to run our business. These partners only receive the data needed to do their job: FareHarbor (booking and payment processing), Smartwaiver (digital waiver signing), Klaviyo (email marketing, if you opt in), and Google Analytics (anonymized website usage). We don't sell your personal information to anyone.

Our website uses cookies to remember preferences and measure traffic through Google Analytics. Most browsers let you block or delete cookies in settings. Blocking cookies may impact some site functionality.

We use industry-standard safeguards — including HTTPS encryption and PCI-compliant payment processing via FareHarbor — to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

You can request a copy of the personal data we hold about you, ask us to correct or delete it, or unsubscribe from marketing at any time. To make a request, email us at support@takeoversrentals.com.

Questions about this policy? Reach us at (786) 547-1047 or support@takeoversrentals.com.